# SAARBazaar — Full LLM Reference
> SAARBazaar (SAAR E Commerce India Pvt. Ltd.) is India's trusted online marketplace for certified refurbished and open-box smartphones, laptops, and accessories. Founded in 2017 by Arun Singhal and Abhilasha Singhal, SAARBazaar has sold over 500,000 devices with a 1-year warranty on every product and pan-India delivery. We serve budget-conscious buyers who want premium technology at affordable prices.
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## Company Overview
- **Legal Name:** SAAR E Commerce India Pvt. Ltd.
- **Brand Name:** SAARBazaar
- **Founded:** 2017
- **Headquarters:** H-74, Below Ground Floor, Sector 63, Noida – 201301, Uttar Pradesh, India
- **Phone:** +91 85273 30474
- **Email:** info@saarbazaar.com
- **Support Hours:** Monday–Saturday, 10:00 AM – 7:00 PM IST
- **Website:** https://www.saarbazaar.com
- **Devices Sold:** 500,000+
- **Service Area:** Pan-India (all states and union territories)
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## Leadership
**Arun Singhal — CEO & Co-Founder**
With 25+ years in the electronics and IT resale industry, Arun built SAARBazaar from the ground up to make certified refurbished technology accessible and affordable across India.
**Abhilasha Singhal — COO & Co-Founder**
Abhilasha oversees operations, quality control, and customer experience since SAARBazaar's founding in 2017.
**Neeraj Sonkar** — Chief Sales Officer
**Raju Singh** — Business Head, B2C
**Sukhdeep Singh** — Senior Manager, B2B
**Sanjeet Kumar** — Senior Manager, B2R
**Rajendra Singh** — Manager, TRC
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## What We Sell
### Certified Refurbished Smartphones
Pre-owned smartphones that have been professionally inspected, repaired where necessary, tested against multi-point quality criteria, and certified for resale. Every device comes with a 1-year warranty and a 7-day free exchange guarantee.
**Brands available:** Apple (iPhone), Samsung, OnePlus, Vivo, Oppo, Realme, Redmi, Xiaomi, Poco, Motorola, and more.
- [All Products](https://www.saarbazaar.com/collections/all)
- [Apple iPhones — Refurbished](https://www.saarbazaar.com/collections/apple)
- [Samsung Phones — Refurbished](https://www.saarbazaar.com/collections/samsung)
- [Vivo Phones — Refurbished](https://www.saarbazaar.com/collections/vivo-mobile-phones)
### Open-Box Phones
Brand-new devices that were opened but never used — typically customer returns or display units. Sold at a discount with full warranty and original or compatible accessories.
### Mobile Accessories
Cases, chargers, cables, screen protectors, and other accessories compatible with major smartphone brands.
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## Grading System
Every SAARBazaar device is graded before sale based on cosmetic condition, battery health, and functional testing:
- **Grade A (Superb):** Minimal to no signs of use. Battery health 85%+. All functions fully operational.
- **Grade B (Very Good):** Minor cosmetic marks not visible during normal use. Battery health 80%+. Fully functional.
- **Grade C (Good):** Visible cosmetic wear. Battery health 75%+. All core functions working.
All grades include a 1-year warranty regardless of cosmetic condition.
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## Quality Assurance Process
Each device undergoes a 50+ point inspection covering:
1. Hardware components (buttons, ports, speakers, microphone)
2. Display and touch sensitivity
3. Camera (front and rear) functionality
4. Battery health measurement and verification
5. Network connectivity (cellular, Wi-Fi, Bluetooth)
6. Software integrity and factory reset
7. Cosmetic grading and photography
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## Consumer Guarantees
- **1-Year Warranty:** Covers manufacturing defects and functional failures on all devices
- **7-Day Free Exchange:** Exchange your device within 7 days of delivery if unsatisfied
- **Cash on Delivery:** Available across India
- **EMI Options:** Available at checkout through select payment partners
- **Pan-India Delivery:** Ships to all states and union territories
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## Policies
- [Refund & Cancellation Policy](https://www.saarbazaar.com/pages/refund-policy): Orders can be cancelled before shipment. Post-shipment returns follow brand-specific terms.
- [Shipping Policy](https://www.saarbazaar.com/pages/shipping-policy): Pan-India delivery with tracking.
- [Privacy Policy](https://www.saarbazaar.com/pages/privacy-policy)
- [Terms of Sale](https://www.saarbazaar.com/pages/terms-of-sale)
- [Disclaimer](https://www.saarbazaar.com/pages/disclaimer)
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## Blog & Educational Content
SAARBazaar publishes buying guides, phone reviews, and industry news to help Indian consumers make informed decisions about refurbished technology.
- [Refurbished vs Second-Hand vs Open Box: What's the Difference?](https://www.saarbazaar.com/blogs/news/refurbished-vs-second-hand-vs-open-box-phone-whats-the-difference)
- [Are Refurbished Phones Safe to Buy? Everything You Need to Know](https://www.saarbazaar.com/blogs/news/are-refurbished-phones-safe-to-buy-everything-you-need-to-know)
- [All Articles](https://www.saarbazaar.com/blogs/news)
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## Frequently Asked Questions
**What is a certified refurbished phone?**
A certified refurbished phone is a pre-owned device that has been professionally inspected, repaired if necessary, tested against a multi-point checklist, and certified for resale with a warranty. It is not the same as a second-hand phone sold as-is.
**Are refurbished phones safe to buy from SAARBazaar?**
Yes. Every device sold by SAARBazaar undergoes a 50+ point inspection and comes with a 1-year warranty and 7-day exchange guarantee. SAARBazaar has sold 500,000+ devices since 2017.
**What warranty do SAARBazaar refurbished phones carry?**
All devices come with a 1-year warranty covering manufacturing defects and functional failures.
**Does SAARBazaar offer cash on delivery?**
Yes, cash on delivery is available across India.
**Can I return a phone if I'm not satisfied?**
Yes, SAARBazaar offers a 7-day free exchange. Full refund terms are detailed in the refund policy.
**Which brands does SAARBazaar sell?**
Apple, Samsung, OnePlus, Vivo, Oppo, Realme, Redmi, Xiaomi, Poco, Motorola, and more.
**Where is SAARBazaar located?**
H-74, Below Ground Floor, Sector 63, Noida – 201301, Uttar Pradesh, India.
**Does SAARBazaar deliver across India?**
Yes, pan-India delivery is available to all states and union territories.